EP Chat
Please test it by asking anything you want, below is some relevant suggestions. It shouldn’t answer anything unrelated to hardness testing.
Product-Specific Questions
What reference blocks do you offer?
Do you sell Rockwell reference blocks?
What is the difference between your micro and macro Vickers blocks?
Can I buy carbide balls for Brinell testing?
Do you make diamond indenters for UCI methods?
Do you offer custom-sized indenters?
Ordering & Purchasing
How can I place an order?
Do you sell directly to end users or just distributors?
Can I get a quote for Vickers blocks?
Is there an online shop?
Do you accept international orders?
Certificates & Standards
What calibration certificates do you provide?
Are your indenters UKAS certified?
Can I get my diamond indenter re-calibrated?
Do you follow ASTM or ISO standards?
Hardness Testing Knowledge
What is the Rockwell hardness test?
How does the Vickers method work?
What’s the difference between Brinell and Rockwell testing?
What hardness test is best for ceramics?
Can you explain Leeb testing?
Recalibration & Services
Can I send my old blocks in for recalibration?
How do I know if my indenter can be repolished?
What’s included in your recalibration service?
Shipping & Company Info
Where do you ship to?
Are your products made in the UK?
How long have you been in business?
Contact & Support
How can I contact technical support?
What’s the best email for sales queries?
Where are you located?
What’s your phone number?
EP Chat